For over 15 years, OSG Billing Services has been harnessing the power of the invoice, improving its accuracy and maximizing its potential as a revenue generating resource. This industry expertise has enabled us to develop a well-crafted assortment of services and safeguards that are customized just for you. OSG Billing Services has a passion for invoicing, and we work vigorously to help your company succeed.
Invoicing is a vital part of any business. Fast, accurate and dependable invoicing generates revenue while strengthening customer bond and loyalty. A quality invoice enhances your company’s image, promotes products and services and conveys important news – every billing cycle. Plus, your ability to customize an invoice message each billing period or even within certain zip codes in the same period, right from your office, means you can be as hands on or as hands off as you want to be.
Whether your company is large or small, our partnership entitles you to our unrivaled industry experience and ingenuity so your invoices effectively promote your business and increase sales. From the outset, we will work closely with you to assess your company’s distinct invoicing requirements. We will then tailor a seamless conversion plan for your company and custom design a highlight-color invoice that is compatible with your billing software. Our dedicated customer service team provides prompt assistance with any questions or concerns and our talented marketing services department will help create a look that is designed to elicit the largest response.
To guarantee zero-defect processing and on-time performance, OSG Billing Services utilizes a highly defined Automated Document Factory (ADF) system, which allows us to implement manufacturing-type quality controls for the management and monitoring of invoice production. The ADF system enhances production efficiency, improves control and significantly reduces critical points of failure by minimizing the need for human intervention.
OSG Billing Services operates east and west coast mirror-image facilities to ensure that invoice production takes place 24 hours a day, seven days a week. Data received by noon, Eastern Standard Time (EST) is out the door and in the mail the next day. With an excess of 95 percent of the mail presorted on premises, we bypass any need for sorting at other facilities. Invoice files sent by noon EST are processed, printed, folded, inserted, presorted and deposited at the post office the next day.
We employ cutting-edge safety measures to ensure the integrity of our customers' mailings. Our facilities use surveillance cameras and proximity photo ID cards, which are the only method of gaining access to the facility grounds. Should one center close for any reason, its mirror site can assimilate the workload and run any job as scheduled.
At OSG Billing Services, we utilize our vast resources and broad experience to develop a comprehensive invoicing plan that benefits your business and extends your bottom line. Here’s a sampling of our industry-leading bill presentment programs:
Services
• OSG ViewSM - Instant online PDF views of invoices
• OSG View PlusSM - Print and mail, fax or email PDF copies of the invoices
• OSG MarketingSM - Design and production of marketing inserts
• OSG eBillSM - Electronic bill presentment and payment
• OSG Envelope MessagingSM - Print marketing messages on the outer envelope of the invoice
• OSG Billing Services’ NCOALink service – We’re USPS Certified to ensure highest delivery rate
